Introduction:
This policy explains, in both specific and general terms, how Al-Fath Al-Hadith Trading Company, the owner of the "Saman Market" brand (hereinafter referred to as "Saman Market"), uses data.
This policy concerns personal or institutional data provided by the user about themselves or their establishment (a user of Saman electronic products/services) under the name they provide and any associated data related to that name.
To ensure the confidentiality of your data and information, "Saman" requests that you carefully read this Privacy Policy before using any of the electronic (products/services) of Saman through the website or mobile application.
By visiting the website or requesting services through any electronic interface, the user agrees to the terms of this policy, any updates to it, and any future policies or procedures related to it.
Why Do We Collect User Data?
We collect user data to provide our services at an appropriate level, including electronic site or application services, and to provide you with all offers and data that we believe may interest you. We do not collect sensitive personal data that directly identifies the user, such as name or profile picture.
What Data Do We Collect About Users?
We collect personal data when users utilize our products and services or request them via electronic interfaces (website, application, etc.). We also utilize your data when participating in surveys and, where applicable, use cookies for data collection.
Al-Fath Al-Hadith Trading Company or its "Saman" brand has the full right to collect, use, and share personal data such as gender, age, geographic location, phone numbers, addresses, and other relevant data necessary for providing services, without including directly identifying information such as names or profile pictures.
Data collection may occur through the aforementioned methods and other marketing, advertising, and promotional channels, including newsletters and various forms of messaging.
Our Policy on Cookies:
The data we collect does not directly identify the main user identity, such as name or profile picture. However, we track electronic interactions to understand the best ways to improve and develop all services provided. According to this policy, it is legally permissible to obtain data via cookies for future use in our service development, provided these files do not reveal user identity or serve as a primary method for data collection.
Users who do not wish for this data collection to occur should configure their device settings to reject cookie permissions. Responsibility for this remains solely with the user.
How Do We Store Your Personal Data?
We commit to taking reasonable efforts to protect your personal data from misuse, loss, or unauthorized access. We ensure non-disclosure of such data and will destroy any unnecessary personal data within our storage systems.
Users are solely responsible for maintaining their passwords and access credentials for Saman’s electronic platforms. We strongly advise against sharing passwords or authentication codes, whether temporary or permanent, with others.
We do not guarantee or provide assurance at any stage regarding the security of personal data during transmission or storage by any involved parties. Users acknowledge their responsibility in keeping their data confidential and understand the implications of voluntarily disclosing their personal data. In case of any violation, users must contact Saman Market immediately.
For service provision, we retain the right to store all types of data within and outside the country within the limits permitted by law.
How Do We Use the Data We Collect?
Users agree to our collection and use of personal data to provide Saman Market electronic services and other related services. Users specifically consent to the use of explicit details such as names, addresses, contact numbers, and email addresses, which may be accessed by authorized personnel, including service providers, contractors, researchers, and public relations officers.
Users also consent to Saman using personal data for marketing and advertising purposes, including direct promotion of products and services that we or third parties believe may interest them. This policy permits disclosure of such data to affiliated companies, subsidiaries, or other third parties providing functions, products, or services on our behalf.
Users agree that we may use their data for service and product development at Al-Fath Al-Hadith Trading Company (Saman Market). The company owns all rights to these data and analysis results for purposes such as improving sales processes, research, and development.
Upon revocation or expiration of user access permissions, we will be unable to provide services to users. However, we retain the right to access, disclose, or share user data in the case of ongoing or potential legal disputes, existing or upcoming contractual obligations, or protection of intellectual property rights. Saman Market reserves the sole discretion to determine the scope of such disclosure.
In the event of business sale, liquidation, acquisition, or merger, personal data transfer to another entity shall be deemed valid under this policy.
User Rights to View Data:
We strive to protect the integrity and updates of users' personal data and allow users to access their registered data within appropriate timeframes and in accordance with our internal policies. Users may request access to their data within a maximum period of ninety (90) days for inquiries or modifications, provided they verify their identity and, if required by Saman, cover the costs associated with data retrieval.
Saman is committed to adhering to applicable laws regarding data retention and disclosure to relevant authorities upon request.
Right to Modify the Terms of Use Policy:
We reserve the right to amend any part of this policy, with notification to users through any available contact information registered with "Saman Market."
Affiliated and Related Electronic Platforms:
If our electronic platforms contain links to other electronic platforms, this policy applies to them unless other policies are specified. Users are responsible for reviewing and understanding these policies.
Contact Us:
For any inquiries, requests for modification, deletion, or clarifications related to this policy, please contact us at:
